Events, Courses & Seminars

Course

23rd
March 2026

12.30 - 13.30

Developing resilience

Location: Online

Personal resilience is arguably the most important resource for coping well during challenging times. This session will explore the options available to help staff bounce back after a setback and develop their resilience to future challenges.

Suitable for
This course is designed for staff working within a team.

Session content
Definition of resilience with case studies
Reflection of how you bounce back from setbacks
Benefits of resilience
Key characteristics of resilience
Locus of control
Accepting responsibility
Circle of control
Habits and changing mind sets
No failure only feedback
Problem solving
Network and support, moving forward
Learning outcomes

Tutor

Ian Lucas

Ian joined BPP in 2007 after working as National Training Manager for a major UK retailer. During that time he worked on organisation-wide training plans including Management Development programmes, Induction programmes and structured training programmes for all staff. Prior to that he worked as an NVQ Assessor for a vocational training provider for several years where he was able to develop and coach managers to help them reach their company goals, as well as NVQ targets.

Ian’s main responsibilities are the day-to-day running of the Personal development courses at BPP in Jersey, including marketing, client meetings, course design and evaluation.

Ian is enthusiastic about bringing the subjects he’s teaching to life and uses lots of examples and anecdotes from his own extensive experience in ‘the real world’, to help students understand the key theories and concepts covered by the subject.