Location: BPP Online Classroom Live
Having attended this course, delegates will:
Better understand conflict in order to identify it early
Understand differing personality types and be able to adapt their approach to conflict resolution accordingly
Be practiced in applying theory to a variety of scenarios
Course Content
This course will look at the importance of finding the true cause of conflict
You will identify those situations within your control, those you can influence and those you cannot control
You will also identify different personal styles and learn to make a conscious choice about your attitude and behaviour in order to respond appropriately to, and manage, conflict
How to identify positive aspects of conflict
Please contact ci-pd@bpp.com with any booking queries.
Benefits of membership include: full members can submit a detailed firm listing for posting on our website, staff of full members can attend our regular lunchtime seminars free of charge, all members have priority booking for our School of International Financial Services (SIFS) training courses.